Bring your pet along for suitable rides with this rear rack pet carrier designed for Ridewave bikes fitted with the CONNECT+ rear rack system.

This pet carrier is made to work with the CONNECT+ rear rack only. It is not compatible with standard rear racks, third-party racks, or Ridewave bikes that are not fitted with the matching CONNECT+ rear rack system.

The set includes a rear quick-release pet stand, pet carrier bag, and rear pet mesh bag. The padded interior and ventilation panels help create a more comfortable space for your pet, while the rear rack mounting design keeps the carrier positioned securely on the matching rack.

Please check your bike model, rear rack type, and pet size before ordering. The carrier has a listed load capacity of up to 25 kg and is intended for use only with compatible CONNECT+ rear rack setups.

Key Details

• Compatible with: Ridewave e-bike
• Rack compatibility: CONNECT+ rear rack system only
• Not compatible with: Standard rear racks, third-party rear racks, or bikes without the CONNECT+ rear rack
• Included: Rear quick-release pet stand, rear pet carrier bag, and rear pet mesh bag
• Dimensions: 42 cm x 25 cm x 25 cm
• Load capacity: Up to 25 kg

Ridewave ships e-bikes, e-trikes, parts, and accessories Australia-wide from our Melbourne warehouse. Free shipping applies only to parts and accessories orders over $100; orders under $100 have a flat $10 shipping fee. E-bikes and e-trikes are bulky freight items, and their delivery cost is calculated at checkout based on your delivery address and vehicle type.

• In-stock orders are processed Monday to Friday, with tracking sent after fulfilment.
• E-bikes and e-trikes are bulky freight items, so delivery timing can vary by postcode, suburb, product size, carrier capacity, and remote-area handling.
• Parts and accessories may travel with your e-bike or e-trike, or be sent separately depending on the order and carrier. If items are sent separately, you will receive a separate tracking email for each shipment.
• Remote and island locations are included in the checkout delivery calculation. Some orders may need our usual delivery checks before dispatch, but accepted orders will not receive a separate post-checkout freight surcharge.
• Click & Collect is available from Ridewave showrooms. Sydney pickup may require stock transfer from Melbourne before collection.

Estimated transit times after dispatch:

• Victoria: 1–7 business days
• New South Wales / ACT: 1–10 business days
• Queensland: 2–12 business days
• South Australia: 2–10 business days
• Tasmania: 4–8 business days
• Western Australia: 5–14 business days
• Northern Territory: 7–14 business days

These times are estimates, not guaranteed delivery dates. Freight timing can be affected by your postcode, regional or remote-area handling, carrier capacity, weather, public holidays and other transport conditions.

Once an order has been dispatched, we may be unable to cancel or recall it. If you change your mind after delivery, please contact us before returning anything. Eligible unused, unopened and unassembled items may be returned under our change-of-mind policy; return freight, original delivery charges and applicable fees may apply. This does not affect your rights if your product is faulty, incorrectly supplied or damaged in transit.

For full delivery conditions, remote-area notes, pickup information and return rules, please see our Shipping & Delivery and Returns & Refund pages.

Ridewave provides a 1-year limited warranty on eligible products against manufacturing faults and defects under normal intended use. Warranty assessment depends on the product, purchase date, issue type, usage, assembly, maintenance, and review by the Ridewave team.

• Eligible warranty claims may involve replacement parts, repair support, or another appropriate solution after assessment.
• Warranty does not cover normal wear and tear, tyre punctures, misuse, water damage, unauthorised modifications, improper assembly, lack of maintenance, crash damage, or third-party repairs completed without written approval.
• Please keep your proof of purchase and submit photos or videos when making a warranty claim, as Ridewave reviews evidence before approving warranty outcomes.
• Warranty support is provided in addition to your rights under Australian Consumer Law.

For full warranty coverage, exclusions, claim steps, and assessment requirements, please see our Warranty page or submit a claim through the Warranty Claim page.

Eligible change-of-mind returns may be accepted within 30 days of purchase in line with Ridewave's return policy. Returned items must be unopened, unused, unassembled, undamaged, in original packaging, and approved by Ridewave before being sent back.

• Contact Ridewave before returning any item. Our team will review the request and provide return instructions if the return is approved.
• Opened, assembled, used, ridden, damaged, or altered products are not accepted for change-of-mind returns by default.
• Return shipping costs, original shipping costs, restocking fees, refused-shipment costs, and payment processing fees may be deducted where applicable.
• Approved refunds are processed to the original payment method after the returned item has been received and inspected.

For full return conditions, refund timing, exclusions, and instructions, please see our Returns & Refund page.