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Reviews

Hear from customers enjoying more comfort, stability, and confidence with Ridewave.


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Ridewave Bikes
John N. (Australia)
No complaints except for the saddle

No complaints except for the saddle. I know that this is a personal thing and I've tried 2 other seats so far without satisfaction. I wish there was a way of trying saddles prior to purchasing.

Hi John,

Thanks for your feedback.

You’re absolutely right, saddle comfort is very personal and it can take a bit of trial and error to find the right fit.

If you’re still looking for a more comfortable option, we would recommend having a look at our Wide Suspension Comfort Saddle. It has a wider seat base and built-in suspension, so it may suit riders who prefer extra support and cushioning.

You can view it here:
https://ridewavebikes.com.au/products/wide-suspension-comfort-saddle

Please feel free to contact us if you have any questions about your new bike.

Kind regards,
Ridewave Bikes

E
Ridewave Bikes
Eduardo P.
The E-Bike it's so comfortable

The E-Bike it's so comfortable, great accessories and components (Shimano) and they didn't charge me for the delivery. I'm located in Alice Springs , NT. I'm pretty sure is the first RideWaves E-Bike in here. 😁❤️

Hi Eduardo,

Thank you for the kind words! We're thrilled to hear you love the E-Bike and appreciate your support. Enjoy riding your RideWave bike in Alice Springs!

Went to test ride the Glide road e-bike and liked it so much I brought it on the spot! Design is super slick and the power you get even on lower levels (5 levels total) is awesome. Perfect bike for my work commute and looks cool as well.
Ethan was a pleasure to deal with and is super knowledgeable when it comes it e-bikes.
Highly recommend checking out Ridewave if you’re in the market for an e-bike!

Hi Tom,

We're thrilled to hear you loved the Glide e-bike and had a great experience with Ethan! Thanks for recommending Ridewave Bikes.

Enjoy your new ride!

P
Ridewave Bikes
Phil R. (Australia)
Great service and a really good bike

Great service and a really good bike, well priced.
Very happy with my purchase and the backup support.

Recommend.

Hi Phillip,

Thanks for the great feedback! We're thrilled to hear you're happy with your bike and our support!

Thanks for recommending Ridewave Bikes.

J
Ridewave Bikes
Jenny S. (Australia)
Miniwave foldable e-bike

It's been nearly 2 months since we've purchased this beautifully well made ebike, it's has been very pleasant to ride, smooth and easy, I ride mostly with my son at the back, to school, sport training and leisure with no problem! (my son is 7yo - 28kg, I'm 165cm. 58kg).

We booked a test ride and bought this at the showroom at the same day, with a very helpful information from experience friendly staff (Ethan) as you will never disappointed.

We are considering to add a front basket near future.

Note - I've added extra accessories from the original Ridewave store, Rear Rack Saddle + Footrests, (rear view mirrors on both left & right side, the armrest, handle bar, backrest, they are from third party merchant) for extra safety for my son. it's just for personal purpose,

Hi Jenny, thank you so much for your wonderful review! We're thrilled to hear you and your son are enjoying the e-bike and that Ethan could assist you so well. We look forward to seeing your new front basket soon. Safe riding!

D
Ridewave Bikes
David W. (Australia)
Would recommend to my friends

Very fast shipping and high quality products!

Hey David,

Thank you so much for the kind words! We are glad to hear that you are satisfied with our product and the shipping speed. We appreciate your recommendation and hope to continue providing you with high-quality products in the future. Have a great day!

W
Ridewave Bikes
Wendy Z. (Australia)
Wendy Zimmermann

The Wallaby Ridewave trik is a pleasure to ride, I feel really safe on it and getting adventurous with each ride. The service is second to none. Can highly recommend Ridewave Bikes you won't regret it.

Hi Wendy Zimmermann,

Thank you for your kind review! We are glad to hear that you are enjoying your Wallaby Ridewave trike. Our team at Ridewave Bikes strives to provide top-notch customer service and we are happy to know that we have met your expectations.

Thanks for recommending us, we truly appreciate it. Happy riding!

J
Ridewave Bikes
Johnny (Australia)
MiniWave Folding Ebike

Love this Ebike, My wife and I purchased 2 of these Miniwave Folding Ebikes nearly 12 months ago and they have been so much fun. We purchased the large storage baskets and our little Silky Terrier loves coming for rides with us. After sales service has been awesome. Battery Size has been good for the rides we go on and have not needed larger.

Hi there!

Thank you so much for leaving a review for our MiniWave Folding Ebikes. We are thrilled to hear that you and your wife have been enjoying them for the past 12 months. It's great to hear that your little Silky Terrier loves joining in on the rides with you. We always strive to provide excellent after-sales service, so we're happy to hear that you've had a positive experience with us.

Happy riding!

J
Ridewave Bikes
John G. (Australia)
MiniWave Folding bikes

Loving these electric bike's. My wife and I purchased a Charcoal and a White MiniWave folding bike and we have owned for nearly 12 months. We have really enjoyed the freedom of riding these bikes and exploring new places. We have purchased the Large Storage Baskets for the back and our little Silky Terrier can sit in there no problems. The battery seems to be big enough to do the rides we like.

Hi there!

Thank you so much for leaving a review for our MiniWave Folding Ebikes. We are thrilled to hear that you and your wife have been enjoying them for the past 12 months. It's great to hear that your little Silky Terrier loves joining in on the rides with you. We always strive to provide excellent after-sales service, so we're happy to hear that you've had a positive experience with us.

Happy riding!

T
Ridewave Bikes
Trish C. (Australia)
Great company to deal with

Great company to deal with. Very responsive , answers questions & went over & above to get me my blue bike. Thank you

Hi there,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you had a great experience with our company. Our team takes pride in being responsive and going above and beyond for our customers. We are glad we were able to get you your blue bike. Thank you for choosing us and we look forward to serving you again in the future.

Happy riding!

Ive had the best experience buying from this shop, every question was answered, and I felt welcomed. Would definitely recommend!

Hi Tom,

Thank you so much for your glowing review! We are thrilled to hear that you had a positive experience with our shop. Our team strives to provide excellent customer service and we are glad to know that we made you feel welcomed and answered all of your questions. Thank you for recommending us. We truly appreciate your support. Have a great day!

M
Ridewave Bikes
Matt B. (Australia)
Great service

Great service

Thank you for your kind words! We are happy to hear that you had a great experience with our service. We strive to provide the best service possible and it means a lot to us that you noticed.

E
Ridewave Bikes
Emma P. (Australia)
Amazing bikes with amazing

Amazing bikes with amazing service

Hi Emma,

Thank you so much for your kind words and awesome photos! We are thrilled to hear that you are enjoying our bikes and our service. We strive to provide the best experience for our customers and we are glad we could exceed your expectations.

Happy riding!

Y
Ridewave Bikes
Yuchao S. (Australia)
great

great service

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our service. We appreciate your support and hope to continue providing you with top-notch service in the future. Have a wonderful day!

J
Ridewave Bikes
Joanne F. (Australia)
From choosing the E bike I wanted to checking

From choosing the E bike I wanted to checking out was an absolute breeze
PS Even was offered a discount
The process to purchase is very user friendly

Hi there!

Thank you for taking the time to leave a review for our Miniwave. We're so glad to hear that you found the process of choosing and purchasing your E-bike to be a breeze. We always strive to make things easy and user-friendly for our customers. Thanks again for choosing our product.

Happy riding!

K
Ridewave Bikes
Kerri V. (Australia)
Great company - well organised - helpful staff

Ethan from Ridewave was extemely helpful -always answered my calls - nothing was too much trouble - the ebike arrived within a couple of days of ordering and was well packed.

Hi there!

Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a great experience with our company and that Ethan was able to provide excellent assistance. We pride ourselves on our organization and helpful staff, so we're happy to know that it made a difference for you. We hope you enjoy your new ebike and please don't hesitate to reach out if you need anything else.

Have a fantastic day!

J
Ridewave Bikes
Jennifer (Australia)
Flimsy bike stand

I’ve only had my wave ride e-bike a few months and my stand broke off very disappointed 😢

Hi Jennifer,

Sorry to hear that your kickstand has snapped off. This is not the sort of quality we expect from our products.

If you reach out to us directly (hello@ridewavebikes.com) we can organise a replacement to be shipped out to you ASAP.

Kind regards,
The Ridewave Team

S
Ridewave Bikes
Susie W. (Australia)
Biking with ease

I love this bike it’s solid compact and easy to put together as the videos and Manuel clearly explain each step.The battery is easy to disengage and charge.

Hi Susie,

Thank you so much for your positive feedback! We are thrilled to hear that you are enjoying your new bike and that our instructional videos and manual were helpful in the assembly process. We strive to make our products user-friendly and it sounds like we hit the mark with your purchase. We hope you continue to have many enjoyable rides with ease.

Happy biking!

J
Ridewave Bikes
Joy W. (Australia)
Ridewave extremely helpful and prompt in

Ridewave extremely helpful and prompt in replying

Dear Joy,

We’re committed to making sure you feel 100% confident and well-informed about the product before making your purchase, so it truly means a lot to hear your positive feedback.

Thank you again for your kind words — we’re so glad we could help.

P
Ridewave Bikes
Patricia S.

Ethan is extremely knowledgeable and helpful. Glad I went for a trial ride. Just loved it and looking forward to getting the Platypus. Fantastic tricycle for the older rider. Highly recommend.

Hi Patricia,

Thank you so much for your kind words — we truly appreciate it. We're so glad you enjoyed the trial ride and that Ethan was able to help make the experience a great one.

Thank you as well for your patience while we prepare your Platypus folding e-trike. We really valued the feedback and insights you shared during the test ride.

We can’t wait to hear about the adventures you’ll have on your Platypus in the coming months ahead. Enjoy every ride! 😊

K
Ridewave Bikes
KENNETH M.

Had this MiniWave folding Ebike for a few weeks now and it is fantastic, plenty of power on hills very easy to fold up. It is a good quality bike and the guys at RIDEWAVE are very helpfull explaining every thing about the bike and had it ready to go in 30 minutes. I recomend this bike and business to my friends.

Hi Ken,

Thank you so much for your kind words! We are thrilled to hear that you are enjoying your MiniWave folding Ebike and that it has been a valuable addition to your daily commute. Our team is always happy to assist our customers and we are delighted that our service met your expectations. We appreciate your recommendation to your friends and look forward to continuing to provide top-notch products and service.

Happy riding!

K
Ridewave Bikes
Ken W. (Australia)
Delivery was very prompt

Delivery was very prompt. I can see no value in ohotographing a tube.